GolfBuddy GPS Range Finder

Company Info

GolfBuddy is a proven leader and innovator in the golf GPS industry. GolfBuddy is dedicated to the improving the scores and enjoyment of the game for golfers of all skill levels. Each GolfBuddy GPS rangefinder is packed with features and functions, many of which are unique to our product alone. The Pro and Tour models also come pre-loaded with courses and can store up to 20,000 courses. With functions such as automatic course and hole recognition, multi-language capability, score-tracking, customizable target points, and many more, you can be sure that using the GolfBuddy will both be simple and concise. You can rest assured that with the GolfBuddy, there are no hidden fees. GolfBuddy comes pre-loaded with courses, but you can access our course database to refresh and change your course data…for no charge! There are no annual or per-course download fees. With our ever-expanding course library (Over 14,000 in the U.S., almost 4000 courses in Europe, and over 20,000 worlwide) and continued innovations, we are dedicated to providing you, the golfer, with the best in technology and accuracy. Corporate Offices GolfBuddy Europe Ltd Killowen House D5 Southernlink Business Park Jigginstown, Naas, Kildare Ireland

		Contact Information Telephone Sales UK + 44 7836 339 959 Sales Germany + 49 172 612 4282 Sales France + 33 667 512 972 Sales Netherlands +31 642 216 993 Sales Austria + 49 172b612 4282 Sales Ireland + 353 862 549 621 Sales Italy +39 392 977 0679 Sales Sweden +46 706 641 184
		E-mail Sales and Technical Support contact@gpsgolfbuddy.eu Media Relations craig@pmuklimited.com Course Requests courses@golfbuddyglobal.com

Warranty and Return Policies

1. Terms and Conditions

The GolfBuddy units are guaranteed to be free of defects in material and workmanship for a period of 90 days from the date of original purchase, when used under normal conditions. GolfBuddy will not be responsible for any software, firmware, data information, or memory data contained in, stored on, or integrated with any products returned to GolfBuddy for repair by the original purchaser.

To obtain a warranty service, purchaser must require a RMA number and return the item postpaid with the proof the original purchase date and return to the address. Please call us to receive a RMA number and further information.

2. Limitations and Exclusions

1) The lithium polymer rechargeable battery carries a 6 month warranty from the date of purchase.
2) Original purchase receipt with date of purchase required.
3) The warranty does not cover any damages caused to the unit by improper use, customer neglect, or repairs performed by an unauthorized technician.
4) Using any non-GolfBuddy components such as USB cables or chargers will void the warranty.
5) The warranty does not cover damage to the LCD screen due to customer neglect such as cracks and scratches or any damages caused by exposure to excessive temperatures.

Return Policy

If you are not satisfied with your GolfBuddy purchase, return it with the original receipt and original packaging within thirty (30) calendar days of the date of purchase. A 10% restocking fee will apply to any non-defective item that requires GolfBuddy to perform rework prior to resale; please ask a GolfBuddy Customer Service for details. Please note the following:

1) All items must be in good condition, including the original packing. This means you must return the original box, software, packing, manuals and accessories.
2) All items must be shipped prepaid. Golf Buddy will refund the original shipping charges only for defective/damaged merchandise or due to our error.
3) Products can be returned only in the country in which they were originally purchased.

Return Procedures

1) Please email our customer service at contact@gpsgolfbuddy.eu to obtain your Return Merchandise Authorization (RMA) number and details about your return process. RMA numbers are valid for 30 days from the date of issuance.
2) We will not accept returns without a RMA number. Any items returned to Golf Buddy without a pre-authorized RMA number will be returned, post-paid shipping.
3) An original receipt with date of purchase is required for all returns. If you have lost your receipt, please contact our customer service department.

Refunds

If for any reason you are not satisfied with your GolfBuddy, we will issue a refund within 30 days of the original receipt date of your purchase. If the purchase is due to a warranted defect in workmanship or missing components, we will also refund any original shipping charges.

1) We will issue a refund if your original purchase receipt indicates your request was placed within 30 days of the original receipt date.
2) Refunds are available to the direct customers only, meaning customers who purchased GolfBuddy through www.gpsgolfbuddy.eu or our direct order call centers.
3) Shipping and Handling charges are excluded.
4) Units bought at a retail store are to follow the store’s refund policy.